I.T and Me

Office Depot: 2010 to 2018

This was my first entry into Technology. It was mainly focused on sales but there was some technical know-how to it too. I first learned to run backups, clones, and OS installs here. As well as basic troubleshooting and some great customer service skills. Even when I was promoted to manager I was still helping out in the Tech department.

Geek Squad: 2018 to 2019

I moved on from Office Depot to Geek Squad thanks to a friends referral. I was hired on as their Advanced Repair Agent, also known as the guy who sits in the back and fixed machines. The day to day life was pretty simple. Most of the time my repairs consisted of basic OS wipe/reloads or setups. Occasionally I would get something more challenging that required some real digging in. Towards the end of my time there, we became Apple certified for repairing mobile devices.

Dis-Tran Steel : 2023 - Current

According to my coworker, this is my first real I.T job. Depending on the day, we do much more than what I was used to. And this environment has helped me develop much more in the field. From making simple VBA codes to setting up servers, the learning in the past year has been wild.